“Support” for TempsPlus Staffing Software
TempsPlus Staffing Software Support is the 2nd most element of Bridgeware’s business model. The first is our comprehensive software itself. Great “Support” is always a constant because there is always something new.
The Staffing Industry itself is one that is always changing with new government regulations, new tax codes, and new competitive challenges. It needs a staffing management software (SMS) that is always up to date.
That is why our TempsPlus staffing software is, and has always been, committed to Ongoing Development & great Support!
The TempsPlus Support Program includes:
- On-site implementation and software training at your location.
- Software training at our location in Binghamton, NY
- The Bridgeware “virtual classroom” enables you to attend live, instructor-led training via Internet
- “Lunch with Bridgeware” a weekly informal training and support webinar (Fridays at noon)
- 24/7/365 emergency telephone support with complete connectivity.
- Regular daily telephone support with complete connectivity.
- Direct connection to client’s computer using PCAnywhere, Citrix, Terminal Server, etc.
- A series of short “how to” videos covering all major features of our staffing software
- A series of “explainer’ and overview videos
- Same excellent Support service throughout the Covid-19 emergency!
TempsPlus “Support” Animation Video
The “Client Log-in Area” of this site provides several resources including:
- Unlimited TempsPlus staffing software updates – Including all executable program files and help with implementation (see above)
- Updated W2 and tax calculations for all states
- Quarterly Magnetic Media submission formats for all states
- Queries library
- New and updated report formats
- Video training, documentation, and tutorials
- “Tip of the Week” subscription service
- Version histories
