Support

“Support” for TempsPlus Staffing Software

TempsPlus Staffing Software Support is the 2nd most element of Bridgeware’s business model. The first is our comprehensive software itself.  Great “Support” is always a constant because there is always something new.

The Staffing Industry itself is one that is always changing with new government regulations, new tax codes, and new competitive challenges. It needs a staffing management software (SMS) that is always up to date.

That is why our TempsPlus staffing software is, and has always been, committed to  Ongoing Development & great Support!

Staffing Software Support

The  TempsPlus Support Program includes:

  • On-site implementation and software training at your location.
  • Software training at our location in Binghamton, NY
  • The Bridgeware “virtual classroom” enables you to attend live, instructor-led training via Internet
  • Lunch with Bridgeware” a weekly  informal  training and support webinar (Fridays at noon)
  • 24/7/365 emergency telephone support with complete connectivity.
  • Regular daily telephone support with complete connectivity.
  • Direct connection to client’s computer using PCAnywhere, Citrix, Terminal Server, etc.
  • A series of short “how to” videos covering all major features of our staffing software
  • A series of “explainer’ and overview videos
  • Same excellent Support service throughout the Covid-19 emergency!

TempsPlus “Support” Animation Video

The “Client Log-in Area” of this site provides several resources including:

  • Unlimited TempsPlus staffing software updates – Including all executable program files and help with implementation (see above)
  • Updated W2 and tax calculations for all states
  • Quarterly Magnetic Media submission formats for all states
  • Queries library
  • New and updated report formats
  • Video training, documentation, and tutorials
  • “Tip of the Week” subscription service
  • Version histories