Support

“Support” for TempsPlus Staffing Software

    TempsPlus Staffing Software Support is the 2nd most important element of Bridgeware’s business model. The first is our comprehensive software itself.  Great “Support” is always a constant because there is always something new.

    The Staffing Industry itself is one that is always changing with new government regulations, new tax codes, and new competitive challenges. It needs a staffing management software (SMS) that is always up to date.

    That is why our TempsPlus staffing software is, and has always been, committed to  Ongoing Development & great Support!

    support

    TempsPlus “Support” Animation Video

    The  TempsPlus Support Program includes:

    • On-site implementation and software training at your location.
    • Software training at our location in Binghamton, NY
    • The Bridgeware “virtual classroom” enables you to attend live, instructor-led training via Internet
    • Lunch with Bridgeware” a weekly  informal  training and support webinar (Fridays at noon)
    • 24/7/365 emergency telephone support with complete connectivity.
    • Regular daily telephone support with complete connectivity.
    • Direct connection to client’s computer using PCAnywhere, Citrix, Terminal Server, etc.
    • A series of short “how to” videos covering all major features of our staffing software
    • A series of “explainer’ and overview videos
    • Same excellent Support service throughout the Covid-19 emergency!

    The “Client Log-in Area” of this site provides several resources including:

    • Unlimited TempsPlus staffing software updates – Including all executable program files and help with implementation (see above)
    • Updated W2 and tax calculations for all states
    • Quarterly Magnetic Media submission formats for all states
    • Queries library
    • New and updated report formats
    • Video training, documentation, and tutorials
    • “Tip of the Week” subscription service
    • Version histories